Terms & Conditions

1. Definitions

"FRF", "we", "us", or "our" refers to Full Range Fitness. "Member", "you", or "your" refers to anyone using our facilities or services.

2. Service Description

Full Range Fitness provides small group personal training, fitness classes, and related services at our Polegate facility. We aim to deliver high-quality coaching in a supportive environment.

3. Membership & Registration

By registering for a membership or program, you agree to provide accurate and complete information. Memberships are non-transferable unless explicitly agreed in writing by management. You must be at least 16 years of age to join.

4. Payment Terms

All fees must be paid in advance. Monthly memberships are billed on a recurring basis via direct debit or continuous card authority. The 28-Day Kickstart requires full payment prior to the start date. Failed payments may result in immediate suspension of booking privileges.

5. Cancellation & Refunds

• Monthly Memberships: Require a full 1-month notice period to cancel. This must be submitted via our official cancellation form.
• Freezing: 14 days notice is required to freeze or amend a membership. Memberships can be frozen for a maximum of 3 months per calendar year.
• Annual Memberships: Annual payments are strictly non-refundable.
• Kickstart Guarantee: The 28-Day Kickstart includes a double money-back guarantee subject to specific attendance (minimum 3 sessions per week) and nutritional adherence conditions provided upon signup.

6. Health & Safety

You must complete a Physical Activity Readiness Questionnaire (PAR-Q) before beginning training. You agree to inform coaches of any injuries, medical conditions, or changes to your health status. You participate at your own risk. If our coaches feel a movement is unsafe for you, they will provide an alternative.

7. Code of Conduct

We maintain a supportive, ego-free environment. Harassment, discrimination, bullying, or disruptive behavior will not be tolerated and may result in immediate termination of membership without refund. We respect everyone's starting point.

8. Facility Rules

Members must follow all posted facility rules, respect equipment, and wipe down stations after use. You must adhere to booking and cancellation policies for individual sessions via our booking app (TeamUp). Late cancellations (within 12 hours) or no-shows may incur a penalty or strike.

9. Limitation of Liability

To the maximum extent permitted by law, Full Range Fitness shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services or facilities. Personal belongings are left at your own risk.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. We reserve the right to modify these terms at any time. We will notify members of significant changes.

Contact Information

For any questions regarding these Terms, please contact us at:

Membership Agreement

Please complete the form below to confirm that you have read and understood the terms and conditions of your membership.